Your automotive dealership is competing to provide the best possible customer experience, sell more vehicles and reduce your lot inventory costs. Each month, unsold car inventory represents lost revenue and profit opportunities that can ultimately compound. Studies also show that 56% of prospective buyers are walk-in customers who will become dissatisfied if they spend more than 90 minutes at your dealership. Therefore, it is absolutely essential for you to demonstrate vehicles to your customers in the best possible light and upon first impression. In other words: there is absolutely no room for time wasted locating vehicles, resolving low fuel issues, or fixing battery or engine issues during your customer’s visit.

In our conversations with dealers, we have identified the following common dealership challenges: